That includes when you:

  • Have questions

  • Need help

  • Would like to make a suggestion

  • Have a concern

We're here to help

We have a dedicated Customer Service team here in the U.S. They are ready to help when you need us.

Give us a call. Our number is 844-463-1088 (TTY: 711)

April 1st through September 30th

Our hours are 8 a.m. to 8 p.m. Central, Monday to Friday.

October 1st to March 31st

Our hours are 8 a.m. to 8 p.m. Central, seven days a week.

Customer service address

Arkansas Blue MedicareP.O. Box 3648Little Rock, AR 72203

Help with prescription drugs

We work with CVS Caremark to provide our members with their prescription drug benefits. If you have any questions about or need help with your prescription drug coverage, call our friends at CVS Caremark. They'll be happy to help!

Call 844-280-5833 . They're ready to help 24 hours a day, seven days a week.

 

Help with extra benefits

We partner with other companies to provide certain services to our members. Like us, they have dedicated teams here in the U.S. to help our members.

See the list of our partners that provide services to our members. Their phone numbers and hours are included too.

Important! You must be our member to call. They won't be able to help if you're not an Arkansas Blue Medicare member.

Stop in and see us!

We have seven ArkansasBlue Welcome Centers throughout our great state. We'd love for you to swing by. You can:

  • Ask any questions about your coverage
  • Get help with scheduling a telehealth visit
  • Find providers in your area
  • Say "Hi"